When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is currently solving 90 percent of the inbound IT tickets to the company's own employee help desk.

Burger King is testing an AI chatbot called Patty to monitor employee politeness and assist operations, sparking online debate over workplace surveillance, privacy, and the growing role of AI in customer service.

Meta alignment director Summer Yue hooked OpenClaw up to her inbox. Then, the bot tried to delete her emails. Yue chalked it up to a "rookie mistake."

The majority of agentic AI systems disclose nothing about what safety testing, and many systems have no documented way to shut down a rogue bot, a study by MIT found.

Michael Ingram is a Senior Contributor from the United States of America. Michael has been writing for GameRant since 2021, writing both analytically and fiction for years beforehand. Michael is a lifelong gamer whose first memories with video games come ...

For enterprises, this means careful model selection, rigorous testing and ongoing evaluation are essential to ensure consistent, reliable AI behavior in production VANCOUVER, BC, /CNW/ - A new study published by TELUS Digital,

What if building a powerful, feature-rich Discord bot didn’t have to feel like navigating a maze of complex tools and endless debugging? Enter Warp, a modern development environment that redefines how developers approach projects. By combining ...

A new AI tool, called the Byrd Bot, is the latest example of AI being used in the corridors of power, and the first AI tool to be used in the legislative drafting process.