Augmented reality (AR) is one of the most exciting and compelling technologies for service organizations because it is easy to visualize the problems it can solve — its value proposition is clear.

Every company knows that experimenting with new technology is critical to keep pace with today’s competitive market. But with $1.7 billion of investments pouring in across both virtual reality (VR) ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

Discover how combining augmented reality with your field service management solution can improve the efficiency of the services provided by your technicians, including resolving issues faster and ...

Tampa Bay, FL /PRNewswire/ - TeamViewer, a leading global provider of remote connectivity and workplace digitalization solutions, today announced the integration of TeamViewer Frontline Augmented ...

Augmented reality (AR) is enhancing customer service in various ways. This includes bolstering personalization for customers, assisting technology companies in guiding non-technicians through product ...

Why Cosm, Xreal, Immotion, and XRHealth are among Fast Company’s Most Innovative Companies in augmented and virtual reality ...

There have been several studies since the COVID pandemic highlighting the impact of those difficult years on productivity and economic growth. Every industry it seems has been looking for answers.

Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...

If your smartphone has a compass built-in, a camera and GPS, then it may soon offer "augmented reality" applications, which overlay information onto the phone's screen while the camera is being ...