Depending on whom you talk to, customer data platform technology is the next big thing for the auto retail industry. CDP software grabs customer data from multiple sources and has the capacity to use ...
Auto Insurers Manage Customer Expectations as Repair Cycle Times Double in Two Years, JD Power Finds
TROY, Mich.: 26 Oct. 2023 — Long repair shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days in 2023, up 6.2 days from 2022 and more ...
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