Health clubs that demand membership cancellations by certified mail or in person. Cable subscriptions that require lengthy calls to customer service, where representatives aggressively dissuade from ...

• Americans are losing hundreds of dollars a year on subscriptions they forget to cancel or can’t easily escape. • A federal court ruling has stalled the FTC’s “click to cancel” consumer protection ...

A “click to cancel” law was last month passed in California, and now the FTC has ratified a federal rule designed to achieve the same goal. The idea of both is to force companies to make it as easy to ...

The assumptions underpinning a trillion dollars in enterprise marketing spend are breaking down in real time. For two decades, the rules were clear: Rank high in search results, earn the click, ...