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Laid-off tech worker took a call center job, so a battle-hardened coworker taught her how to shut customers down politely

Call center jobs don’t just require special skills — they often require emotional armor. So when one laid-off tech support worker took a new contract denying warranty claims, he got paired with a ...
People

Woman Refuses to Call Out of Work for Family’s Rescheduled Christmas. Now They’re Branding Her as Selfish

The woman said her family rescheduled their holiday celebration without consulting her and then criticized her for refusing to call off a critical work shift Ashley Vega is a writer-reporter at PEOPLE ...
WGAL

Blizzard prompts Boston Globe management to call off printing paper for first time in 153 years

A record-setting snowstorm has prompted managers of The Boston Globe to call off printing their daily newspaper for the first time in its 153-year-old history.Snow and winds prevented staff from ...
WWLTV

Saks to close most OFF 5th stores, all Last Call locations

WASHINGTON — Saks Global said on Thursday it's closing most of its Saks OFF 5th locations and all of its Last Call stores as part of its bankruptcy restructuring. The parent company of Saks 5th Avenue ...