The Springfield city council will vote on whether to pay animal control officers $30 for the on-call shift. This is something ...

Police have released a 911 call on Friday after a Broward Animal Control worker was attacked by a dog in Fort Lauderdale. The attack occurred on Thursday around 7 p.m. near the 700 block of Southwest ...

Outsourcing call center operations has become a common practice for businesses looking to improve efficiency and reduce costs. However, maintaining high-quality customer service in outsourced call ...