THE HILL — Comcast issued a quick and ardent apology in response to a recording of a frustrated customer who couldn’t get a company representative to cancel his cable service. AOL employee Ryan Block ...

THAT ACTUALLY WORKED. I’M NOT GOING TO SEE. BY THURSDAY, CHAD WILCOX HAD REACHED HIS WIT’S END. OH, I’M VERY ANGRY ABOUT IT. I THINK THIS IS RIDICULOUS. POWERFUL WINDS DURING SUNDAY’S STORM RIPPED OUT ...

Washington state’s Attorney General says the type of service practices heard in the nightmare Comcast call circulating the internet wouldn’t fly here. “In Washington state, the law is fairly ...

DENVER – A recorded phone call to a Comcast customer service representative is sparking a national conversation about customer service. 9NEWS spoke to a consumer expert about how to really get what ...