I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...

Your longtime employees understand your peeves and preferences so acutely that pleasing or annoying you is rarely done by accident. But what about new hires? How can they quickly learn what it’s like ...

Interested in more careers-related content? Check out our new weekly Work Life newsletter. Sent every Monday afternoon. When Michelle Bertholet hired a new employee last year, she gave careful thought ...