Conflict resolution has emerged as one of the most sought-after training topics for frontline managers amid growing concerns about customer incivility, according to a new report. The report, released ...

The de-escalation course was created in partnership with the Crisis Prevention Institute. The NRF Foundation partnered with the Crisis Prevention Institute (CPI) to create the 30-minute online ...

Types of management training for employees can fall under a number of primary categories. Well-planned and properly implemented, a management training curriculum helps hone skills, build confidence ...

Bangladesh International Arbitration Centre (BIAC) conducted a two-day training program on “Workplace Conflict Resolution: Strategies, Practical Tools, and the Role of BIAC Rules and ADR” recently in ...