It was almost thirty years ago that Michael Treacy and Fred Wiersema, co-authors of The Value Disciplines of Market Leaders, introduced one of the great strategy frameworks of all time. They argued ...

Enterprise software budgets are different today, and the solutions delivered must be optimized, personalized, catered to the specifics of the organization, and adaptive to the shorter business cycles, ...

The biggest factor impacting the customer experience isn't the front-line employees or the last touch customer-facing applications — it's the operational systems buried a few layers down in the ...

In today's highly competitive marketplace, organizations need to have the ability to execute effective business strategies consistently and achieve long-term sustainable growth; otherwise, they'll ...

DALLAS, Nov. 18, 2025 /PRNewswire/ -- VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, today announced key ...

Emplifi, a leading social media marketing platform, today announced the winners of its annual Emplifi Excellence Awards, a ...

Most readers of this column will already know that on Sunday, April 9, 2017 United Airlines forcibly removed a 69-year-old passenger from a flight, over his objections. United employees had Chicago ...