There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

A major airline has sounded the alarm for Aussie travellers after fake social media accounts impersonating its customer service team targeted hundreds over the travel season.

Scammers are always looking for new ways to target vulnerable people. Now they're taking to the skies. The scammers are now lurking on social media, looking for posts from upset travelers dealing with ...

You tag an airline on X when your flight gets canceled, *** food delivery service when your order never arrives, or maybe *** hotel when there's *** problem with your stay. Those businesses respond ...

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...

SALT LAKE CITY — This past tax season, Kristen Fillerup paid a pro to help prepare her taxes. At least, she thought she did. She heard back that her payment didn't make it. "I thought, 'No, wait a ...

Add Yahoo as a preferred source to see more of our stories on Google. There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky ...

Have you ever complained about a business on social media to try to get their attention? Perhaps you’ve tagged an airline on X (formerly Twitter) when your flight got canceled, or a company you ...