If you’ve received a text message recently from the Pennsylvania Department of Transportation, it’s definitely a phishing ...

Australians have been warned over a fresh wave of scam texts targeting anyone with a Medicare card.

Marketers are always looking for better ways to engage customers on mobile, and text message marketing has quickly emerged as a powerful tool. Consumers value the convenience, while brands appreciate ...

Just as millions of Americans are sending presents and cards this holiday season, the U.S. Postal Service is warning about a scam sent via text message. According to the US Postal Inspector Service, ...

Timely replies and human-centered support on social media aren't optional anymore – they're expected. Here’s what brands need to know to get it right. Every tweet, direct message, and comment holds ...