If you are like every other leader on the planet, you probably needed to implement some form of business continuity plan during these uncertain times. Regardless of the nature of your organization, ...

Members of Fast Company Executive Board share their expert insights. [Image: Courtesy of the individual members.] The Fast Company Executive Board is a private, fee-based network of influential ...

The need for customer engagement has never been more important. According to Gallup, fully engaged customers represent an average 23% premium in terms of share of wallet, profitability, revenue and ...

William Callif provided a great perspective in NH Business Review on why New Hampshire community banks are doing well. It truly does come down to the mutuality of local communities with their local ...

To keep a community thriving in any industry, company leaders must create multiple opportunities for their stakeholders to engage. Whether it’s through a customer online forum that supports the end ...

How can I best integrate my website with my community? A lot of companies worry about this co-existence. They fear their customers will become confused if they land on a community but want to buy a ...

Once your company has attracted customers, you must work to earn repeat business. Stellar service can increase customer retention, but that’s only part of the equation. Nurturing genuine customer ...

LEESBURG, Va.--(BUSINESS WIRE)--Cofense ®, the global leader in intelligent phishing defense solutions, today introduced the new Cofense Resource Center. Formerly known as Community, Cofense has ...