Trinnov Audio recently announced that industry veteran Chrisanne Rhodes has joined the Trinnov team as customer support manager, Americas. In this newly created role, Rhodes is responsible for ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

Jerri Bowles is leading the state's effort to use technology to connect Missourians with jobs. Bowles, the customer support unit manager at the Missouri Department of Higher Education and Workforce ...

The old saying "a picture is worth a thousand words" holds true in practically every aspect of business, especially when it comes to explaining and communicating customer support issues. Using charts ...

Meet Elizabeth Garber, part of a growing number of managers whose brief is 'customer experience'. What does she do? Well, it's a role that's still evolving. She ...

I recently went to Pret, a go-to lunch spot, and found that they had no bread rolls to go along with my salad. So I asked if I could have a cookie instead. The cashier called her manager to see if ...

Here’s how to ensure your customers are getting the help they need and coming away with a positive impression of your company. Companies spend tens of thousands of dollars (or more) promoting their ...

Mprise Agriware is an international player in software solutions for the agricultural sector where 120 colleagues across 8 countries are driven by progress every day. For example, with our Agriware ...

Microsoft today is rolling out a new tool for business owners using Office 365 and Outlook called Outlook Customer Manager, a lightweight CRM for companies that need to track their customer ...

Global – XS.com, the global FinTech and financial services provider, has today announced appointing Ms. Pavlina Zinonos as Senior Customer Support Manager, which demonstrates the global multi-asset ...