The Department of Homeland Security plans to launch a competition for a follow-on blanket purchase agreement for desktop support services. According to a notice published Monday on the Acquisition ...

Some cash-strapped IT departments are inking deals with vendors for desktop support services at rock-bottom prices. But they may be signing up for all-time low levels of service that may defeat the ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

The Department of Homeland Security has awarded a CACI International subsidiary a potential five-year, $983 million follow-on blanket purchase agreement for IT support services in support of the DHS ...

Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, ...

Canonical has launched support services for individual and small-business users of the popular Ubuntu Linux distribution. The company, which sponsors Ubuntu, already sold helpdesk services for ...

The department has partnered with the University of Colorado Boulder Office of Information Technology (OIT) department to provide faculty and staff with Dedicated Desktop Support (DDS) in order to ...

Outsourcing IT can more than triple the cost of desktop PC support for businesses, according to a new study. Management consultancy Compass conducted a global desktop study over four years to the end ...

Setup and configuration of UAB-owned computers will be performed per UAB and DOM guidelines. Personally owned machines can also be supported after they are inventoried. General assistance with ...