Working as a freelancer means getting used to a certain level of unpredictability. After dealing with constant late payments, one designer was pushed to their limits. So once they stopped playing ...

When dealing with issues such as late payment, cybersecurity carelessness, and service disputes, MSPs must protect client relationships while also ensuring their own financial welfare through ...

Have you ever come across a consumer that you just can't connect with because they're upset? Customer service is essential to have a successful business that can grow, but there are times when empathy ...

As a business owner (yes, if you’re a freelancer you are, in fact, a business owner), challenging clients or difficult customers are part of the deal. It’s an aspect of doing business you may not love ...

Stating there is a fine line between being a "difficult client" and being a client whose conduct forfeits the right to court-appointed counsel, Florida's Fourth District Court of Appeal upheld Broward ...

Adam Palasciano is a writer over three years of experience writing about personal finance, investing, student loans, and more, for outlets like GOBankingRates, FinanceBuzz, The Penny Hoarder, and Wall ...

Will the advisor of the future be an AI-powered hologram? Never say never. But human advisors seem likely to remain in demand as long as clients want the quality of, well, humanity. For this week’s ...

Risk management, in the words of Sarah Ference, CPA, doesn’t have to be overly complicated or time consuming. “It’s really a mindset,” said Ference, an author of the JofA‘s Professional Liability ...

High-maintenance clients test your patience, push your boundaries and consume more resources than anyone else you work with. They demand immediate responses, request countless revisions and question ...

Commercial Integrator: When you run into billing/payment issues with clients, what are your go-to solutions to avoid or mitigate negative outcomes? Angel R. Rojas, Jr. (DataCorps Technology Solutions) ...