LOS ANGELES - After years of watching Los Angeles' 911 system buckle under routine demand, the founders of Harm.AI say they are trying to solve a narrower, stubborn piece of the problem - the calls ...

Livingston County 911 Central Dispatch receives a $495,000 federal grant to upgrade its outdated dispatch system.

A new computer-assisted 911 dispatch system for Stanislaus County has generated controversy. And it’s not surprising to hear ...

The grant, awarded through USDA Rural Development’s Community Facilities program, will help fund a $1 million project to ...

An artificial intelligence platform will soon allow Macomb County officials to review and evaluate 911 dispatch calls to improve service and response. The 13-member county Board of Commissioners last ...

• A civil grand jury investigation found the dispatch center was “fraught with divisive controversy” and described the Sheriff’s Office as an outlier among SR911 partners. The report said the ...

VOLUSIA COUNTY, Fla. – Inside Volusia County’s 911 communications center, a new voice is answering the phones and it’s not human. “Ava,” short for Automated Virtual Agent, is an artificial ...

Spokane City Council approves key measures for emergency response with a $3.3M CAD system, airport expansion, and $2.4M for ...

In a statement sent to The Bulletin, the volunteer departments said the system changes, which went into effect March 24, ...

The U.S. Department of Agriculture’s rural development office (USDA) has granted Livingston County emergency dispatch ...

The Fire Dispatch Priority System helps dispatchers ask the right questions and provide important guidance to callers, such ...

Livingston County will upgrade its emergency dispatch system after receiving $495,000 in federal funding.