As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

The battle for customer attention is more fierce than ever as new e-commerce websites pop up every day. According to recent data, the number of e-commerce websites has tripled in the past few years ...

If you could create your own fantasy board of directors, who would be on it? CO— connects you with thought leaders from across the business spectrum and asks them to help solve your biggest business ...

The latest data from FitSmallBusiness.com shows that more folks now prefer to shop online, a statistic that applies to 60% of consumers. In the first quarter of 2025, e-commerce sales reached over ...

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B2B e-commerce has grown considerably. In 2021, online sales through B2B e-commerce sites, login portals, and marketplaces increased 17.8% to $1.63 trillion, from $1.39 trillion in 2020. E-commerce ...

You see a pair of sunglasses, add them to your cart, browse through other offers, and finally make a purchase with just a few clicks. This is an excellent product experience, a real deal breaker. If ...

For consumers, the holiday season means indulging in gifts, family traditions and festive celebrations. But for retail businesses, it’s the most critical time of the year. We’re seeing a gathering ...

Debates surrounding the efficacy of social commerce have been building, especially at retail events such as eTail West and the National Retail Federation’s BIG Show. Moreover, analysts and retailers ...