Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. I've been pondering the extraordinary growth of Dialogue ...

Since AI is here to stay, instructors should consider using new approaches to assessing student knowledge, write Graham Clay and Cambriae W. Lee. They offer ideas for preparing dialogue-based ...

Colleges have always served as a forum for debate and discussion, but since the beginning of the Israel-Hamas war, college leaders have faced additional pressure to establish respectful and productive ...