"These companies are still going to be raking in profits because they've cut corners left and right. The responsibility for all of those costs on the people who can't carry it," said Crystle Herrmann.

On Lambs Lane in Southeast Austin, the words “Google Fiber” can set neighbors off into a firestorm of anger, frustration and even tears. For months, more than a dozen neighbors on the modest street ...

Fiber internet is considered a top choice for fast, reliable connection, but many multifamily and single-family developers are unfamiliar with the installation process and what it requires, said Jason ...

The city of Conroe will enforce fees for utility work in city rights of way and create a process for reporting damage to private property after fielding dozens of complaints over fiber optics crews ...

What can you expect when you contract with a high-speed connectivity provider to ensure that fiber is up and ready to be turned on by move-in day? To find out, we interviewed experts at Quantum Fiber ...

Google Fiber’s “microtrenching” technique of burying cables in shallow trenches has led to disruptions in service for a number of customers, according to a report from WPLN. Metro Public Works told ...

ALBUQUERQUE, N.M. – From broken water and gas lines, to road closures and torn up landscaping. KOB 4 has told multiple stories of people who are dealing with the fall out of bad fiber installation. It ...

Fiber internet crews can show up unannounced, determined to trench and bury miles of fiber. “We don't want to cause any interruption to the flow of life for all the people who live here,” said David ...