Every day, CBS13's Call Kurtis consumer investigative team works hard to solve your consumer problems. We are the only Sacramento television station with an entire team devoted to you and your ...

FOX 13's Ariel Plasencia shares how one mother who lost her son nearly a decade ago is helping others through the grieving process one call at a time. 20,388 people played the daily Crossword recently ...

When most people think of AI in call centers, they are likely to think of digital phone trees — automated menu systems that guide callers through a variety of messages and prompts to direct their call ...

HOME BASE DURING OUR ANNUAL HELPING VETERANS HEAL TELETHON. WALLY, TESSIE, OUR VOLUNTEERS, AND THE GREAT SUSAN WARWICK THE ENTIRE CHANNEL 5 TEAM WERE SO THANKFUL FOR YOUR GENEROUS DONATIONS. GET OVER ...