The Decision Friction Map is a framework developed by Tony D’Avino through work in performance facilitation and Inner Game Methodology leadership.

You probably don’t need more time. By Jancee Dunn When I look back on all the major decisions I’ve dithered over, I could scream. It took me a decade to commit to becoming a parent. I wavered for a ...

You can’t design a system that works for everyone. Most organizations think they have a productivity problem. They don’t.

We all have times when we're shouldering the burden of a problem we can't solve right away. For example, you might receive a stressful letter on a Friday that requires calling a government office that ...

Many leaders default to quick fixes — but some problems can’t be solved, only led. Here’s how to spot the difference and stop wasting time, energy and trust. Not all problems need quick fixes — some ...

Dr. Toyin Ajayi has an ambitious mission: to make health care accessible to all. Ajayi is the founder and CEO of Cityblock Health, a primary care provider focused on helping underserved communities in ...

Invisible work includes all the things employees do like answering email, attending meetings, and solving problems that are not necessarily in job descriptions or measured in any way. These things ...

Creative problem-solving can be an exhilarating experience. You get a triple benefit: the euphoric 'aha' moment of solving a puzzle, the pride of accomplishing a goal, and the deeper self-discovery of ...