IBM is rolling out a tool that it said combines online analytical processing (OLAP) and data mining capabilities in one application, giving users the ability to do in-depth analyses not before ...

To improve efficiency, agencies must understand their processes, not just the technology that performs them, an expert says. The way to do that is with process mining, which, according to IBM, is “a ...

Process mining is the discovery, analysis and monitoring of end-to-end processes. Essentially, that means observing the journey of a project from start to finish and mapping out all the paths and ...