Keyboard problems (keys not recognized) We previously reported on an issue where (for a small number of users) the MacBook Pro's shift key is unresponsive. In most cases, users experiencing this ...

A new petition calls for Apple to recall the MacBook butterfly keyboard, which can fail when a speck of dust gets in the wrong place. The butterfly keyboard in recent MacBooks draws frequent ...

Taking it out on your keyboard will only make things worse. Photo illustration: Graham Bower/Cult of Mac At this point, we all know the MacBook’s butterfly keyboard can prove problematic. Apple ...

Apple has escalated its response to complaints about stuck and non-responsive keys on the butterfly-switch keyboard featured in the MacBook and MacBook Pro. According to an Apple Store staff memo ...

Recent models of the MacBook, MacBook Pro, and the 2018 MacBook Air – have been plagued with keyboard issues since 2015 (MacBook) and 2016 (MacBook Pro). While the main complaint about the Mac laptops ...