Knowledge Agent eliminates guesswork, improves employee satisfaction, and increases first call resolution. SUNNYVALE, Calif., March 17, 2026 /PRNewswire/ -- Cresta, the unified customer experience AI ...
LlamaIndex, an artificial intelligence agent development platform that automates knowledge ingestion and work for enterprise data, today announced it has raised $19 million in an early-stage funding.
As contact center AI surges toward a $13.5 billion market, Cresta's new Knowledge Agent aims to solve one of the industry's oldest problems. Cresta's new Knowledge Agent aims to solve a persistent ...
SUNNYVALE, Calif., Dec. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today announced that Achmea, one of Europe's largest ...
Salesforce has announced Unified Knowledge, a complementary gen AI-enabled offering to its Data Cloud which can pull in unstructured data from third party sources, such as Google Drive, SharePoint and ...
Cresta, providers of a unified customer experience platform for human and artificial intelligence agents, has launched Cresta Knowledge Agent, an AI assistant that works alongside human agents ...