First impressions matter. While they only take tenths of a second to make, a first impression will change the entire trajectory of a business meeting — for better or for worse. Here are six important ...

How you can show respect, set the stage for a great conversation, and be memorable–no matter who you meet. Making a good first impression is relatively easy. Smile. Make eye contact. Listen more than ...

In the psychology of impression management, it’s all about those first few seconds of an interaction. You know you’ll be judged, as you judge in turn, by what happens the moment you and a stranger see ...

To make a good first impression—and set the stage for a great conversation—you only have to say one thing. Likability matters, both personally and professionally. That means making a good first ...

Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...