Like the road network in a community or the design of the hull on a boat, the forces of your organizational structure are constantly at work. A well-designed organization will enable your call center ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Design thinking, by nature, cuts out guessing as much as possible. By observing people and paying attention to exactly what they desire right now, you can create products and services based on that ...

New organizational design can better equip companies for market changes and long-term success — if companies leave behind outdated operating models and practices that hamper agility, according to a ...

Adjusting an organizational chart and making an organizational change is not necessarily going to improve performance. In order to drive performance improvement, organizational design needs to be ...