If you've ever taken a commercial airplane flight, you've seen those folks driving, waving signals and walking alongside your plane as it prepares to take off or coasts into the gate. They are ...

With 20 years on the job at Southwest Airlines as a ramp agent in Dallas, 39-year-old Shane Parker is hoping for 20 more. "It's physically demanding — you have to be ready to get down and dirty," ...

Your suitcases are in good hands with Davey Eckert, who followed his cousin’s lead by leaving the restaurant where they both worked to take a job at US Airways as a ramp agent. Eckert, 20, grew up in ...

Getting caught napping on the job is never good. Getting caught napping on the job in the cargo hold of a plane takes it to a whole different level. Alaska Airlines Flight 448 was just barely on its ...

Southwest Airlines is renowned for its sales and exceptional customer service, but the low-cost carrier certainly isn't resting on its laurels. A Southwest ramp agent named Jason recently went above ...