Robots have taken over customer service jobs to replace humans in the alternate universe of Customer Service Bot’s Rules for the Drive-Thru, written by Cinna Jude and directed by Krystal Glover. The ...

Picture this: It’s Black Friday 2027, and retail’s biggest “customer” isn’t a soccer mom hunting for deals or a Gen-Z trendsetter. It’s an AI agent representing 50,000 households, armed with ...

The new rules, which come in the wake of a larger spam and bot crackdown, are meant to prevent many of common tactics that ...

Happy Tuesday! Imagine trying to find an entire jury full of people without strong feelings about Elon Musk. Send news tips and excuses for getting out of jury duty to: will.oremus@washpost.com AI ...

Amazon has officially told Perplexity AI to take its shopping bot and kindly exit the world's biggest digital mall. The drama, because of course there's drama, went public on Tuesday after both ...