Six Sigma, a quality-control methodology first developed for manufacturing, is now used by business and organizations of all types.

Six Sigma, as most people in the business world have heard by now, is a program and toolkit for improving quality in manufacturing processes. Originated by Motorola in the late 1980s, the Six Sigma ...

Through 2007, ill-defined IT deliverables, misaligned business expectations, and unknown performance levels, combined with economic pressures, will force more than 30% of IT organizations (ITOs) to ...

Quality assurance methods address quality issues in the output of businesses. Lean and six sigma principles apply approaches and metrics to a process to promote efficiency with a minimum number of ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Part I: Six Sigma for IT Service Management-What you need ...

SIX SIGMA HAS BEEN TOUTED AS a powerful quality improvement method that boosts employee job satisfaction and increases profits. Although many shops striving to improve operations and profits have ...

The manufacturing industry saw significant improvement in quality within the last few decades due to the implementation of Lean Manufacturing process and Six Sigma quality control measures. Lean ...

Key Points The cost of quality reflects both poor and good-quality deliverables. There are numerous avenues where costs can ...

Six Sigma is largely touted in the business media. More than simply a concept, Six Sigma is a metric, a methodology, and a management system. Since its creation in 1986, it has gained such a solid ...