McDonald's wants to makes its fast-food outlets feel more like restaurants, with plans to eventually expand table service across its U.S. locations. The world's biggest burger chain says it has been ...

Right as these alien Create Your Taste kiosks are creeping in, there’s a second disruption to the McForce: restaurant-style table service — occurring at 50 U.S. locations. The idea is that customers ...

As the restaurant industry trends toward using more and more technology to enhance customer experience, age old problems like searching for a guest’s table are finally being solved. Staff need no ...

CLEVELAND, Ohio -- Steak ‘n Shake has long been somewhat of an anomaly, offering a fast food-style menu in a table-service setting. The presence of a drive-thru at most of its locations only added to ...

The city of Winter Park, Florida, was in a quandary. Up-and-coming fast-casual concepts Firehouse Subs and BurgerFi wanted to move into the town’s upscale dining and shopping district, Park Avenue, ...

Noah Glass is the Founder & CEO of Olo, the leading provider of digital ordering and on-demand interfaces for the restaurant industry. My family and I recently visited one of my favorite restaurants.