Tech support professionals interested in elevating their proficiency with artificial intelligence (AI) tools have a new ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces the “The State of Technical Support in 2024,” a ...

ASHEVILLE — The BlackRock Foundation has awarded a $1 million, two-year grant to Charlotte-based Per Scholas North Carolina, a nationally recognized nonprofit dedicated to advancing economic mobility ...

Add Yahoo as a preferred source to see more of our stories on Google. A Charlotte nonprofit is offering free IT support courses to help close the tech skills divide among local workers. Mary Smith is ...

You've finally done it. You have finally joined the 21st century and bought a streaming device. Now you can binge and catch up on all the great TV content you've heard about. You take it out of the ...