I recently had the opportunity to speak at length with Oleg Rogynskyy, CEO and Founder of Semantria, one of the leading text analytics firm. At its core, text analytics refers to deriving high quality ...

Could text analytics be the unsung hero of big data? Text analytics mines reams of often ephemeral, unstructured data — from a voice recording of a customer call to emails or a Tweet — for meaningful ...

Customer-strategy maven Paul Greenberg made a thought-provoking remark to me back in 2013. Paul was puzzled — Why haven’t there been any billion-dollar text analytics startups? “Text analytics” is a ...

Fueled by advancing technology, Voice of the Customer programs allow organizations to gain real-time CX insights. Learn more. The use of technologies like natural language processing (NLP) and ...

Retail and CPG brands face an incredibly complex sales and marketing landscape, with channels ranging from traditional brick and mortar stores to e-commerce – and the latter growing fast. Every day ...

If you’re decent in Python (or aspire to be) but don’t have the chops for advanced data work in Excel, Microsoft now offers the kind of peanut butter-and-chocolate combination that you may consider a ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced it has been recognized as a leader in The Forrester Wave™: Text Mining and ...

(MENAFN- EIN Presswire) EINPresswire/ -- According to a new report published by Allied Market Research Text Analytics Market Size, Share, Competitive Landscape and Trend Analysis Report, by Component ...