With the tap of a button on any of the new Kindle Fire HDX tablets, Amazon promises that a frustrated user can get free tech support and tips from a live agent via video, hopefully within 15 seconds.

My wife uses the Sketchbook app for cartooning for her website (linkage). Past history is using the original Kindle Fire HDX 8.9 with a stylus. She also was using a much older version of Android ...

I use devices until they stop working; I won't upgrade just for new features. My decade-old Fire 7 still reads, streams, and browses fine; longevity matters. Silk browser, multitasking, and apps keep ...

The 7-inch Kindle Fire HDX is a surprisingly sexy tablet. For $230, the same price as the Nexus 7, the Fire HDX comes with the same beautiful screen (1920x1080), but a much faster SoC (Snapdragon 800 ...

I’m sitting in an Amazon conference room in Seattle along with a couple of other tech journalists. Amazon founder and CEO Jeff Bezos is telling us about the company’s goals with its new Kindle Fire ...