BURLINGTON, Mass., Aug. 12, 2020 /PRNewswire-PRWeb/ -- Zappix, the leading Visual IVR and Mobile On-Demand App vendor, has seen a sharp increase in demand for its flagship customer service automation ...

While its focus has mostly been on visual IVR technology designed to relieve the cognitive burden on customers, Zappix has expanded its focus toward automated solutions that also relieve pressures on ...

ATLANTA, July 27, 2017 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB:JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their ...

BURLINGTON, Mass.--(BUSINESS WIRE)--Zappix, a leading provider of AI-powered Digital Engagement Platform, today announced a strategic partnership with Vee24, a leader in transforming digital customer ...

BURLINGTON, Mass.--(BUSINESS WIRE)--Zappix, a leading AI-Powered Digital Engagement Platform provider, has partnered with ComApp, one of the major Italian CX System Integrators, to deliver an ...

Sophie Live evolves remote visual assistance from human-only video support to intelligent-first service, using proprietary Visual AI models to assist service agents and improve outcomes with every ...

SAN FRANCISCO, CALIFORNIA, UNITED STATES, July 18, 2024 / EINPresswire.com / -- Callvu, a leader in digital customer experiences for customer service, today announced its partnership with Webex by ...

Zappix, a provider of visual IVR and on-demand customer service solutions, has introduced personalization features for its suite of automated customer service solutions. Zappix Robotic Process ...

The MarketWatch News Department was not involved in the creation of this content. BURLINGTON, Mass. and RESTON, Va., Feb. 24, 2026 (GLOBE NEWSWIRE) -- Zappix, a leading AI Customer Engagement Platform ...

A bank even managed to create an application to approve personal loans via a special IVR service. One of the best parts of the Genesys/Alcatel Lucent Enterprise Application Group analyst conferences ...

BURLINGTON, Mass. and RESTON, Va., Feb. 24, 2026 (GLOBE NEWSWIRE) -- Zappix, a leading AI Customer Engagement Platform Provider, and Carahsoft Technology Corp., The Trusted Government IT Solutions ...