Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...

If you’ve made it one of your new goals this year to communicate more often or more effectively, first off, good for you!

Part of the problem is the assumption that knowing what good communication looks like is the same as doing it. It’s not. We might recognize poor communication in others, like an unclear email, a ...

Maintaining transparency and good communication with clients is crucial for financial business leaders. This is especially important when those clients are small business owners, who are often ...

Picture it. A sea of faces, all eagerly awaiting your next words. A bright stage, subtly drawing all eyes to the sole figure in the spotlight. This is the image of a leader who can command any crowd, ...

Leadership is a privilege that comes with a great deal of responsibility and little support. As a leader, you may feel like you are expected to be superhuman, keeping your emotions in check and always ...

Couples often seek advice on how they can improve their communication, because they think it will strengthen their relationship. They may seek couples therapy, attend workshops to learn new ...

“Just communicate!” is common advice for couples—but what does it mean? If it were really that simple, everyone would know how to improve communication skills in a relationship—no help required. In ...

The defining line between a good and great agent is exceptional communication skills. I’ve learned this from many lessons over the years. David Curry Although strong products and competitive pricing ...