Peter is a writer and editor for the CNET How-To team. He has been covering technology, software, finance, sports and video games since working for @Home Network and Excite in the 1990s. Peter managed ...

How many of these emails have you deleted this week? Maybe this one… Hi John, I hope all is well. Wanted to reach out to you about the useless crap we are selling and that I really don’t care about ...

An icon in the shape of a lightning bolt. Impact Link Microsoft has become the latest tech giant to announce it's cutting workers. The company's decision follows layoff plans at other industry titans, ...

Technological advancements have had a profound effect on the way small businesses conduct operations and communicate with employees. One such advancement, email, provides a quick and inexpensive means ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

At this point, you’re ready to swear off email altogether–and the only thing that’s stopping you is knowing that’s totally unrealistic. So, here’s a better use of your time: Review what you wrote and ...

As artificial intelligence slowly seeps into the political space, one company is harnessing the technology to help write fundraising email copy for campaigns. Writing out campaign fundraising emails ...