In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

News from the week beginning 23rd February included items from @Workday, @ThomsonReuters, @Sirion, @Rootstock, @Nintex, ...

Philly-based accounting leaders discuss the future of accounting in Philadelphia and how to stay ahead and succeed in today's environment.

A recent exchange on LinkedIn about the EMS industry got me thinking about the many good, bad and ugly NPI processes I have ...

Statista and Grand View Research have compiled new market data that shows the global IT outsourcing market was expected to be worth between USD 780 billion and USD 800 billion in 2025, and it will ...

Wind River, an Aptiv company and global leader in software for the intelligent edge, is collaborating with AMD to deliver the industry’s first commercially available platform that unifies open radio ...