A legal communication expert illustrates our tendency to take for granted communication, which is an essential tool in a lawyer’s toolbox. Failure to communicate is top complaint filed with state bars ...

Purdue’s AI Microcredentials Program offers quick and convenient online courses that cover the fundamentals of artificial intelligence and its applications. With an average completion time of only 15 ...

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Lauren Aldrich, CPA, didn’t start talking until she was 18 months old. “My parents were so worried,” she said. “Then all of a sudden I started talking, and I wouldn’t shut up.” So began a yo-yo of a ...

I recently developed a leadership communication seminar for a large global organization. Upon seeing that my draft program included a session on empathy, the CEO reacted, “Oh, God! We all know empathy ...

It’s 6 a.m. on a Saturday. You slept terribly and can think only of coffee. Bundled up in your baggiest sweats, hat pulled down over your hair and dark sunglasses for anonymity, you slink into the ...

While technical skills remain popular for people looking to improve their career prospects, their ability to communicate and relate with others is also important, and maybe even a growing area of need ...

While many students experience growing pains in the transition from high school to college, today’s learners face an extra challenge emerging from the COVID-19 pandemic. Many students experienced ...

Abstract: Introduction: Research shows that empathy is a core competence of communication professionals. Still, the pedagogy of including empathy in professional communication curricula has been ...

“No word was ever as effective as a rightly timed pause” Mark Twain I have been fascinated by how a simple pause during communication transforms relationships. This explains how our species has ...