ServiceNow is exceptionally positioned to benefit from enterprise AI adoption, countering 'SaaSpocolypse' fears with robust, integrated AI capabilities. NOW’s AI platform addresses key enterprise pain ...

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow beat Q4 earnings expectations as subscription revenue climbed 21%, intensifying ...

ServiceNow topped Wall Street's fourth-quarter earnings expectations and issued better-than-expected guidance. The enterprise software company has spent billions in recent months to boost its ...

ServiceNow announced a deal with major AI player Anthropic just a week after it announced a partnership with OpenAI. Enterprise workflow software company ServiceNow has entered into a multi-year deal ...

ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrails ...

ServiceNow and OpenAI are deepening their strategic partnership with an enhanced collaboration to help enterprises accelerate efforts to turn artificial intelligence (AI) into measurable business ...

OpenAI and ServiceNow said they signed a three-year deal that will integrate the ChatGPT-maker’s AI models into ServiceNow’s business software. The deal depends on customers using OpenAI’s models ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor accounts with admin roles. Many software and SaaS companies are building AI ...